Do you deliver happiness? Learn how to make customers and employees happy from the CEO of Zappos

After seeing Tony Hsieh, CEO of Zappos, talk about his book, Delivering Happiness: A Path to Profits, Passion and Purpose, on “The Colbert Report” earlier this month, I’m going to suggest you head on over to Amazon.com and hit the “Buy now with 1-Click” button.

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Encouraging innovation: Rebuilding your airplane while in flight

The ability of a business to thrive depends to a large degree on its culture and employees. Successful companies create a culture and establish practices that foster innovation.

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Good reads issue #7: Keeping your culture cool, megatrends you need to know about, and employee motivation tips

Here are a couple articles and a webinar that should be of interest to small business owners.

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Good reads issue #6: Keeping clients happy, travel policies, and important advice on improving your corporate culture

This month’s great reads shares three interesting articles of interest to small business owners.

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Ready to Get Back on Track? Practical Steps to Overcome Organizational Inertia

Learn practical steps to refocus your organization and change its cultural habits.

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