Guest poster Monica Mihu writes about the importance of retaining good customers and gives tips on how to do this.
Posts tagged customer loyalty
Blogger Henry Brown writes about the five stages customers go through as they decide whether to patronize your small business.
Blogger Henry Brown writes about the importance of building a good customer experience and gives tips on how to do that.
Blogger Henry Brown suggests three strategies to try to get things back on track if your small business starts to flounder.
Getting new customers is good but retaining existing customers is equally important. Here are 8 ways to do that, suggests guest poster Apple Pineda.
Guest poster Henry Brown writes about four critical things small businesses must do to get customers to try their products.
Blogger Jeanne Yocum points out that even the smallest of companies have a culture that affects employees and customers. Small business owners need to pay attention to what type of culture they are fostering.