Posts tagged customer service

Creating a stellar knowledge base: 10 best practices to follow

Posted by Guest Poster on October 23, 2017

Robin Singh explains how to create a knowledge base that will help both customers and employees find the info they need about your company.

Posted by Jeanne Yocum on February 21, 2012

Here are the lessons I took away from watching my father operate his small business that have stood me in good stead while operating my own business.