Creating a stellar knowledge base: 10 best practices to follow
Robin Singh explains how to create a knowledge base that will help both customers and employees find the info they need about your company.
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How to scale customer service without hiring new personnel
Need to improve your customer service but can’t afford to hire more staff? Live chat on your website might be the answer.
The power of subtle advertising: Small ways to make a big impact
Blogger Henry Brown talks about subtle ways to effectively spread your marketing messages and build brand awareness.
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Learn How to Succeed at Self-Employment
Author Jeanne Yocum, creator of SucceedinginSmallBusiness.com, has written an insightful guide to help you succeed at self-employment. Learn more about The Self-Employment Survival Guide: Proven Strategies to Succeed as Your Own Boss and download the first chapter for free.
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