5 benefits of outsourcing your IT support

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By Henry Brown

Businesses are always looking for ways to improve their processes and operations. One way for small businesses to go about this is by outsourcing IT support. This is a cost-effective way to boost productivity and improve efficiency within the business. A lot of businesses make the mistake of not thinking about good IT support until something goes wrong, but there are many benefits to your business of outsourcing your IT services.

If you have a business and are thinking about outsourcing your IT support to minimize the risk of business disruption and to have a plan in place should things go wrong, then keep reading as we look at some of the benefits in this post.

Consider using a company like Umbrella Managed Systems who works with small businesses offering managed IT services to allow you to focus on other aspects of your business.

24/7 security

One of the main benefits of using managed it services is that you get peace of mind knowing that your systems are being monitored 24/7, so should the server go down, your IT support can deal with the issue right away preventing you from being exposed to threats and disruption to your business. This is one service where your location or that of your service provider doesn’t matter. Long-standing industry experts Proxar offers IT support South London to companies and are able to provide great service anywhere in the country or even the world. This means you can focus on your day-to-day business and worry less about your security and tech functioning as it should and let them monitor it.

Secure software and programs

The software and programs that your business uses all need to be secure and there will be times when they need to be updated or fixed. When you have outsourced IT support, they can update these for you allowing your business to meet any compliance requirements that you may need to meet.

IT disaster recovery

Using managed services will reduce the risk associated with losing your data or IT systems, allow your systems to get back up and running quickly and efficiently in the event of a cyber attack, power cut, fire, or flood. This can save you a lot of time and worry knowing that all your data is backed up and easy to get hold of.

Reduces labor costs

If you are a small business you will want to try to reduce costs to the business wherever you can. An in-house IT team can be expensive, so it’s beneficial to outsource this to keep labor costs down and allows you to focus on other areas of the business. Ideally, if you have someone within your company who is IT savvy and can liaise with the IT support company this will reduce the need for a whole in-house team.

Expert knowledge

A great advantage of using an outsourced IT company is that they will have experts with in-depth knowledge of current technologies so you know you will be getting the support you need and can go to them with any queries. They will also be trained in the latest technologies and trends should your company wish to utilize this.

If you are looking for a cost-effective way to help improve efficiency and boost productivity within your business, then you should outsource your IT support. The benefits that we have outlined in this post are just some reasons to consider when managing your IT.


Henry Brown is an online marketing executive. When he isn’t talking shop, he’s roaming the streets of London, uncovering the extra-ordinary in the ordinary.

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