Posts belonging to Category Client relations

Why your small business needs a SaaS CRM solution

Michael Deane explains how SaaS CRM can support the success of your small business.

How small businesses can best use AI in 2020

Brooke Chaplan explains how artificial intelligence can help your small business.

How to grow customer loyalty during a crisis

Heather Redding suggests ways to strengthen customer loyalty in a crisis such as the COVID-19 pandemic.

Improving the security of your small business

Henry Brown suggests the areas in which you need to make sure you’ve protected the security of your small business.

It was an accident: Overcoming unintentional discrimination in the workplace

Anita Ginsburg writes about how to prevent unintentional discrimination in your small business and how to respond if it does occur.

What does it take to create a truly customer-focused business in 2020?

Henry Brown suggests ways to make sure your small business is customer focused in 2020.

COVID-19 coronavirus survival tips for small businesses

Michelle van Schouwen offers a wealth of ideas and resources to help your small business get through the coronavirus outbreak.

Biggest risks your small business faces in the new year

Michelle van Schouwen writes about small business risks that you should plan for now to reduce the danger ahead.

Common office mishaps and how you can avoid them

Henry Brown writes about three common office problems and how you can avoid them in the first place.

4 small touches that tell your customers you care

Lizzie Weakley offers tips on small changes you can make to keep customers happy and coming back to your small business.

The Self-Employment Survival Guide can help you succeed. Learn all about it here.

Self-Employment Survival Guide book cover