Posts belonging to Category Client relations

Planning the perfect lunch for your next small business meeting

Ryan Zaritsky offers guidance on how to plan and carry off a great business lunch to promote your small business.

The promotional benefits of keeping a clean office space

Rachelle Wilbert explains why keeping your office space clean and in tip-top shape is good for a small business.

Safety-conscious home office ideas for entrepreneurs

Elena Stewart offers advice for small business owners and solopreneurs who work from home offices.

How to improve the customer experience in your small business

Henry Brown advises small business owners on how to improve the customer experience and thereby increase customer loyalty.

Customer service: Handling complaints well is important

Mark G. Auerbach offers important advice on how to handle customer complaints and why it matters.

5 tips to keep the office clean throughout the year

Dixie Somers offers five important ways to clean and organize your office so it makes a good impression and leads to increased productivity.

Why some small businesses fail in negotiating with customers

Henry Brown offers tips on how to improve your ability to negotiate with customers.

Understanding consumer rights laws helps protect your retail business

James Daniels offers advice to small business owners about consumer rights laws and how they impact a small business.

Three ways to evaluate if you have the bandwidth for more clients

Anica Oaks offers advice on how to decide whether to take on a new client.

Making good first impressions is key to small business success

Mark G. Auerbach offers important tips on how to make a great first impression when meeting potential new customers for your small business.

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