Posts belonging to Category Client relations

Why some small businesses fail in negotiating with customers

Henry Brown offers tips on how to improve your ability to negotiate with customers.

Understanding consumer rights laws helps protect your retail business

James Daniels offers advice to small business owners about consumer rights laws and how they impact a small business.

Three ways to evaluate if you have the bandwidth for more clients

Anica Oaks offers advice on how to decide whether to take on a new client.

Making good first impressions is key to small business success

Mark G. Auerbach offers important tips on how to make a great first impression when meeting potential new customers for your small business.

Price negotiation during inflationary times

Michelle van Schouwen offers advice on how to negotiate prices with customers and vendors during an inflationary period.

Smart tips for building social capital as a solopreneur

Henry Brown offers tips on how to build a strong, influential network of contacts who will help you grow your business.

How to keep your company professional: Tips for small business owners

Henry Brown offers tips on how to make sure your small business offers a professional appearance.

Why phone calls are still important in the business world

Rebecca Stuart explains why phone calls are still important when you’re running a small business.

How to get constructive customer feedback

Henry Brown offers advice on how to get customer feedback that will be useful to your small business.

Using listening skills to keep customers satisfied (infographic)

Ray Alonzo offers advice on how to develop listening skills that will help your customer relations efforts in your small business.

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Self-Employment Survival Guide book cover