Posts belonging to Category Client relations

10 effective ways to find new customers

Guest poster Henry Brown suggests 10 steps you can take to attract new customers to your small business.

Simple ways to warm up your cold leads

Guest blogger Henry Brown suggests ways your small business can heat up cold leads.

Give your new business the best possible start with these tips

Guest poster Henry Brown points to five key areas that start-ups must pay attention to in order to succeed.

Things to sort out when starting a freelancer career

Guest poster Henry Brown points out key things you need to stay on top of when starting your freelance career.

Mixing politics with your small business can pose problems

Blogger Mark Auerbach advises small business owners to carefully consider the possible negative results of sharing their political viewpoints.

A new year’s resolution to keep: Be a proactive communicator

Blogger Mark Auerbach recommends six ways you can be a more proactive communicator and thereby strengthen business relationships in the new year.

4 reasons small businesses should consider outsourcing their contact center

Guest poster Darcy Tudor tells us why outsourcing your customer call center service makes sense for many small businesses, both in financially and in terms of providing great customer service.

Worst practices in business: Who DOES that? (Maybe you?)

We’ve all read about best practices, but Michelle Van Schouwen points out many worst practices that some small business owners fall prey to. Make sure you’re not doing these things to your customers or your vendors.

Small business promotion: 5 dynamic ways to get more referrals

Guest blogger Fadi Azba recommends updating your strategies for generating referrals for your small business.

Maximizing your small business brand: Premiums and sponsorships

Need to freshen up your small business marketing? Blogger Mark Auerbach give tips on how go beyond the usual marketing tools to strengthen your relationships with clients and your customer base.

The Self-Employment Survival Guide can help you succeed. Learn all about it here.

Self-Employment Survival Guide book cover