Posts belonging to Category Client relations

Maximizing your small business brand: Premiums and sponsorships

Need to freshen up your small business marketing? Blogger Mark Auerbach give tips on how go beyond the usual marketing tools to strengthen your relationships with clients and your customer base.

4 ways to go big with your small business

Guest poster Lindsay Edwards provides tips on four key ways to take advantage of the growth prospects of your small business.

Make life easier for your customers and staff with online booking

Switching to online appointment booking is sure to please your customers/clients, writes blogger Jeanne Yocum. Making this switch will save your staff time, freeing them to focus on core business activities.

Bridging the digital divide: Bringing technology into the workplace, Part I

Guest poster Leandra Williams provides three key tips for how your small business can use the Internet wisely to attract new customers.

A dozen considerations to build and protect your small business’ reputation

As blogger Michelle van Schouwen notes, nothing is more important to the long-term success of your small business than having a good reputation. She provides 12 tips on how to make sure nothing tarnishes this reputation.

What is the best gift you can give your customers in 2015?

Providing poor customer service costs U.S. businesses $83 billion a year, writes blogger Jeanne Yocum. Make sure your small business isn’t part of this gigantic number by focusing on providing superior customer service in 2015.

What small business owners need to know about employee burnout

Employee burnout can really do a number on a small business, writes small business blogger Jeanne Yocum. Here are resources that can help.

Reaching unreachable people: Marketing in an “overwhelmed” era

Blogger and business-owner Michelle van Schouwen provides tips on how to get in touch with customers and clients in a world where people are increasingly so overwhelmed with incoming information that they’re blocking out phone calls, e-mails and other communications methods.

Why can’t you behave? Manners make the difference in small business

Blogger Mark Auerbach talks about the critical importance of practicing good manners in business settings and provides resources for polishing up on your etiquette.

How to exit your small business gracefully

Blogger Mark Auerbach provides great advice on the steps you need to take when you have to communicate that your business is closing.

The Self-Employment Survival Guide can help you succeed. Learn all about it here.

Self-Employment Survival Guide book cover