Posts belonging to Category Client relations
Posted by Mark Auerbach on February 12, 2015
Need to freshen up your small business marketing? Blogger Mark Auerbach give tips on how go beyond the usual marketing tools to strengthen your relationships with clients and your customer base.
Posted by Guest Poster on January 30, 2015
Guest poster Lindsay Edwards provides tips on four key ways to take advantage of the growth prospects of your small business.
Posted by Jeanne Yocum on January 22, 2015
Switching to online appointment booking is sure to please your customers/clients, writes blogger Jeanne Yocum. Making this switch will save your staff time, freeing them to focus on core business activities.
Posted by Guest Poster on January 15, 2015
Guest poster Leandra Williams provides three key tips for how your small business can use the Internet wisely to attract new customers.
Posted by Michelle van Schouwen on January 14, 2015
As blogger Michelle van Schouwen notes, nothing is more important to the long-term success of your small business than having a good reputation. She provides 12 tips on how to make sure nothing tarnishes this reputation.
Posted by Jeanne Yocum on December 23, 2014
Providing poor customer service costs U.S. businesses $83 billion a year, writes blogger Jeanne Yocum. Make sure your small business isn’t part of this gigantic number by focusing on providing superior customer service in 2015.
Posted by Jeanne Yocum on October 30, 2014
Employee burnout can really do a number on a small business, writes small business blogger Jeanne Yocum. Here are resources that can help.
Posted by Michelle van Schouwen on October 16, 2014
Blogger and business-owner Michelle van Schouwen provides tips on how to get in touch with customers and clients in a world where people are increasingly so overwhelmed with incoming information that they’re blocking out phone calls, e-mails and other communications methods.
Posted by Mark Auerbach on May 8, 2014
Blogger Mark Auerbach talks about the critical importance of practicing good manners in business settings and provides resources for polishing up on your etiquette.
Posted by Mark Auerbach on April 10, 2014
Blogger Mark Auerbach provides great advice on the steps you need to take when you have to communicate that your business is closing.