Making good first impressions is key to small business success
Mark G. Auerbach offers important tips on how to make a great first impression when meeting potential new customers for your small business.
Mark G. Auerbach offers important tips on how to make a great first impression when meeting potential new customers for your small business.
Michelle van Schouwen offers advice on how to negotiate prices with customers and vendors during an inflationary period.
Henry Brown offers tips on how to build a strong, influential network of contacts who will help you grow your business.
Henry Brown offers tips on how to make sure your small business offers a professional appearance.
Rebecca Stuart explains why phone calls are still important when you’re running a small business.
Henry Brown offers advice on how to get customer feedback that will be useful to your small business.
Ray Alonzo offers advice on how to develop listening skills that will help your customer relations efforts in your small business.
Anita Ginsburg offers advice on how to collect payment from delinquent clients.
Chi Whitley offers advice on how to build customer trust and provides an informative infographic on the topic.
Mark G. Auerbach discusses the importance of responding effectively and promptly to incoming calls and emails from customers or clients.