Posts belonging to Category Customer service

How to create a better connection with your customers

Henry Brown suggests ways small business owners can create stronger relationships with their customers.

Key steps to finding and retaining customers

Henry Brown suggests ways to attract and retain customers for your small business.

How software could help grow your small business

Sierra Powell points out the benefits that having the right software can bring to your small business.

Ways small businesses can compete with big brands

James Daniels suggests ways your small business can successfully compete with larger brands.

Are you going the extra mile to keep your customers safe?

Henry Brown discusses ways you can ensure the safety of your customers.

4 ways to grow your small business

James Daniels points out four key areas that will support the growth of your small business if done well.

Changing your messaging as we move toward the new “business as usual”

Mark G. Auerbach offers advice on how your business messaging should change as pandemic restrictions on business ease.

Is your customer service lacking? This can’t continue

Henry Brown suggests ways you can improve the customer service in your small business, which is a key element of success.

6 ways virtual receptionist services benefit you and your customers

Samantha Cortez explains the benefits of using virtual receptionist services in your small business.

How to ensure your tech infrastructure is sound

Henry Brown offers tips on how you can assure that your IT infrastructure stays in working order in your small business.

The Self-Employment Survival Guide can help you succeed. Learn all about it here.

Self-Employment Survival Guide book cover