Posts belonging to Category Customer service

How can tech help small retailers grow revenue?

Guest poster Emma Miller writes about four ways small retailers can use technology to keep up with big competitors.

5 ways growth hacking can skyrocket sales

Raul Harman explains five ways to increase online sales by adopting proven growth hacking strategies.

Website mistakes that keep customers away

Blogger Henry Brown discusses six website flaws that can turn off potential customers of your small business.

How to blend the online and in-store experience

This infographic explains how to integrate your store’s online and in-store experience to draw in more customers.

How small businesses can benefit from big data

Josh McAllister points out the many uses for big data in small businesses.

Got an app for your small business? Test it with this checklist

If you have developed a mobile app for your small business, be sure to test it using this checklist to avoid customer frustration.

So someone is insulting your business online

Blogger Henry Brown advises small business owners on how to handle negative online customer comments.

Practice reputation management – don’t be the next business casualty

Michelle van Schouwen advises on how small businesses can avoid bad headlines like the ones United Airlines faced this week.

Efficiency: The most important word in your small business venture

Blogger Henry Brown suggest five ways to make your small business more efficient…and increase your odds of success.

If making great profits was easy, every small business would be doing it

Small business blogger Michelle van Schouwen suggests 5 ways to grow your top line and increase profits.

The Self-Employment Survival Guide can help you succeed. Learn all about it here.

Self-Employment Survival Guide book cover