How to improve employee communication while working from home

By Emma Sturgis

Communication plays a vital role in the success of any business. A proper means of communication fosters a good working relationship between an employer and employees. High productivity is much achievable if the staff can listen to and understand each other appropriately. Currently, more companies than ever allow their employees to work remotely, many in response to the COVID-19 crisis. Although many modern tools have evolved, there still are lots of concerns when it comes to communicating. Below is more insight into ensuring effective communication between your employees who are working remotely.

Use the right communication platform

The means of communication influences the reaction of the receiver. For instance, emails don’t work well in matters that need immediate action. The email can fail to reach its destination due to misconfigured settings or a non-working email server. Also, depending on your typing speed, you might not be able to provide all the required details within a short time. Thus, a phone call or a video call comes in handy to convey vital information to your coworkers. A virtual business phone system or a zoom video meeting can boost employee communication because both contain desirable features to accommodate an unlimited number of users.

Keep interruptions to a minimum

Communicating at the right time is essential for ensuring that employees complete tasks within the stipulated time. Every worker should be precise about their leisure hours so that the messaging and calling can occur at such moments. Once you have the daily plan of your team members, stick to reaching out to them during the scheduled time. You can only break the timing rule during emergencies.

Encourage questions

Working from home can tighten worker schedules, leaving them to agree to whatever proposals their colleagues make. In such a case, an employee has little passion for some of their assigned tasks and thus less productiveness. As an employer, you should encourage your team to bring up questions upon each assignment. Inquiring about some subject gives them a clear understanding of what you expect of them and hence the required motivation for work.

Unlike workstations, working from home can inspire a sense of uncertainty in a company’s employees regarding their tasks. Efficient communication between employers and employees isn’t supposed to be complicated. An appropriate communication strategy, coupled with a few technological innovations, can put the business on the right path to success. Everyone in the team should be singing the same song to minimize mistakes and thus allow for productivity.


Emma Sturgis is a freelance writer based out of Boston, MA. She writes most often on health and education. When not writing, she enjoys reading and watching film noir. Say hi on Twitter @EmmaSturgis2.

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