Manage your vendor and supplier relationships properly

By Henry Brown

The relationships you form with your suppliers and vendors need to be managed carefully. After all, they are providing your business with some of the essential goods and services you require to run it effectively. Ideally, these are the kind of partnerships that will stand the test of time and stand you in good stead throughout the life of your business. So, here is a bit of guidance in making sure that you get these relationships right.

Choose wisely

The first thing that you should do is make sure that you choose your suppliers wisely in the first place – whether you are looking for a product like heavy duty casters or a service like IT support. Ask for references where you can get them – ideally from someone you know and trust. If you start off working with a company known for its good work, you are much more likely to form a business relationship that is going to stand the test of time.

[amazon_link asins=’159139113X’ template=’ProductAd’ store=’succeeding0d-20′ marketplace=’US’ link_id=’fdc7e72a-6f0b-11e8-85b4-57eb4aa0054e’]Communicate well

The basis of any strong relationship, business or personal, is strong communication. So, you need to make sure you have established some good habits. Ideally, you should have one point of contact with whom you can get in touch if you have any problems along the way. You should also work out how often you will be provided with updates and when you will have any face-to-face meetings.

Understand their business

You are much better off getting to know your suppliers, their business model and the individual approach they take to running their company. One of the best ways of doing this is by visiting their site and getting to know the way that they work, as well as meeting key personnel. Over time, you should start to develop a mutual understanding of all your needs and expectations.

Express your concerns

Rather than keeping quiet whenever you are concerned about the ways in which your account is being handled, you are much better off expressing your concerns up front. You may well find that they are able to do something to rectify the situation. If you risk terminating the relationship prematurely because your expectations aren’t being met, you could find yourself in a situation in which you have a major business interruption that you must deal with.

[amazon_link asins=’0982868081′ template=’ProductAd’ store=’succeeding0d-20′ marketplace=’US’ link_id=’2bb2d1a8-6f0c-11e8-b5b2-e30d7dac457f’]Plan for contingencies

The best run businesses are the ones that always have a backup plan that they are able to put into action. Even if you are very happy with what your suppliers are providing, there may be times in which you have to deal with unexpected situations or interruptions of some kind. Plan for contingencies and you will be doing a kindness to your own business and your vendors and suppliers at the same time.

Managing your suppliers and vendors properly is one of the most important things that you can do as a responsible business owner. These are just a few of the best ways in which you can do this to ensure that your relationships remain both strong and effective.


Henry Brown is an online marketing executive. When he isn’t talking shop he’s roaming the streets of London, uncovering the extra-ordinary in the ordinary.

1 comment

  1. Tony Liu says:

    I am working for xinchen caster wheels company of china. In my opinion ,Just consider as your client. And do you best, Then thing will coming itself. Like me, we export caster wheels, I always think about myself not a seller. But a friend of clients, Help them find correct casters, May be they are not highest price but it’s should be best suitable one. Now many of Chinese supplier said it’s hard to do business. But in my opinion, after you build trust relation, business can be easy.

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