Employee training can be approached as a singular event. You hire a new member of staff, you train them so that they can complete the basic functions of their role, and then the matter is complete.
However, more and more businesses are beginning to recognize the importance of providing ongoing training to their employees.
Why is this necessary?
Essentially, because businesses change. You might introduce new software that employees have to use, or add products to your existing line that your staff then has to advise customers on, sell, or repair. As your business evolves training your staff to adapt to this evolution ensures a smooth, successful transition.
Is training still necessary even if a business remains much the same?
There’s still reason to continue to train your employees; for example, rules and regulations that staff have to work by can change, so training is required. In addition, you may also want to consider training that upskills your existing employees so they can work in more advanced roles, saving you from having to go through a laborious recruitment process.
How should ongoing employee training be conducted?
There’s two areas to consider when seeking to answer this question: how you can find time for your employees to do the training and how the training will be completed. With regards to the first point, scheduling time is often difficult as you need to ensure that your business can still operate while employees are training. You could try a rotational system where only a few employees are trained at once. With regards to how the training is to be completed, elearning is perhaps the best option when it comes to training your employees, as the infographic below highlights in more detail, so is a great choice for all ongoing training needs.
Infographic Design By Top eLearning Statistics