Public speaking: A critical success skill that anyone can learn…and I do mean anyone

So if public speaking scares you to death or if your skills need polishing, do something about it! There are plenty of resources available to help you. Besides the Dale Carnegie course, which is now given in a two-day format rather than the 8-week evening course I took years ago, there is Toastmasters International.
Read more

Twitter: 5 things I wish I’d known when I started tweeting

Here are some things I’ve learned in the past year and a half that I wish I’d known when I started. I hope they help other newbies like my friend move up the Twitter learning curve faster than I did.
Read more

How not to talk to customers on Twitter

So here’s the business lesson in this: Please don’t put a neophyte in charge of your Twitter presence. Since only 70 people are following @fchp_tips, I have to guess that Fallon is very new at this game. But they’d better learn quickly. It takes training and a cool head to respond to unhappy campers like me.
Read more

The value of putting your vision in writing

Do you have a vision for your business? Or is that something you associate with big corporations, who talk on and one about their mission and vision in their annual reports and on their Web site? Well, small business owners and self-employed people can also benefit by creating a vision and putting it in writing.
Read more

Relocating? 3 Ways to fast-track your networking in your new home

Here are three lessons I learned about how to restart your business in a new location.
Read more

Google Alerts: Your new best friend

With Google Alerts, you select a term and then Google sends you an e-mail when new information using that term is posted to a Web site, a news site, a blog, or Google Groups. Alerts can also tell you when a video on your topic has been posted.
Read more

Crisis communications planning protects your biggest asset

Bad news can hit even the best of companies. Natural disasters, for example, can happen to any organization. Good communication with internal and external audiences during a crisis is crucial to maintaining your company’s most hard-earned asset—its good name.
Read more

Four media relations mistakes tech companies make

Here are four common errors to avoid when pursuing publicity for your technology company:
Read more

Never over-promise and under-deliver

Here’s a quote from yesterday’s Boston Globe article on how Massachusetts was gearing up to dole out its portion of appliance rebate funds provided as an economic stimulus by the Federal government: “We overbuilt the system to accommodate what we believe the demand will be,’’ said Robert Keough, assistant secretary for the MA Office of […]
Read more

Thank you: Two powerful words that aren’t used enough in business

When was the last time you thanked a customer or client for their business? No, I don’t mean saying a perfunctory thank you at the end of a meeting or phone call. I mean really thanking someone for continuing to choose your company to do business with out of all the other possibilities out there? […]
Read more

The Self-Employment Survival Guide can help you succeed. Learn all about it here.

Self-Employment Survival Guide book cover