Blogger Laurie Breitner shares five tips on how small businesses can make sure their customer service produces customer satisfaction.
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How important is customer satisfaction in your small business?
Negotiating the rapids on the self-employment river part 2: Keeping connected when self-employed
Blogger Mark Auerbach offers suggestions on techniques to help avoid feeling isolated when you're self-employed.
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Leadership communication, lesson 3: Personal roadblocks to effective communication
Blogger Jeanne Yocum writes about three common problems that interfere with good leadership communications for small business owners.
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Good small business reads #24: Saving on taxes, hiring wisely, and maintaining your focus
This month's issue of "Good small business reads" touches on some hot button issues for small business owners.
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When the ship has sailed on business decisions…throw the confetti
Blogger Laurie Breitner provides tips for small business owners on how to follow through on decisions with employees to assure optimum results.
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Negotiating the rapids on the self-employment river part 1: Contingency planning
Guest poster Mark Auerbach writes about the importance of self-employed people having a Plan B in place before emergencies occur so customer services is uninterrupted.
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The essential storage checklist for small business owners
Here are five things to consider when securing storage facilities for your small business.
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Six things small business owners can do to prepare to take advantage of college and university resources
Blogger Karen Utgoff gives advice on how to prepare yourself to tap into the many resources available to small business owners on college and university campuses.
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Colleges and universities as resources for small business
Blogger Karen Utgoff writes about the many resources small business owners can tap into on the campuses of public high education institutions.
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Learn How to Succeed at Self-Employment
Author Jeanne Yocum, creator of SucceedinginSmallBusiness.com, has written an insightful guide to help you succeed at self-employment. Learn more about The Self-Employment Survival Guide: Proven Strategies to Succeed as Your Own Boss and download the first chapter for free.
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