Little things that can improve the customer experience in your small business

Blogger Karen Utgoff offers advice on small low cost/no cost actions you can take to improve the customer experience in your small business.
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Small business transformation: Four critical steps to success

The success of a client in transformation their business prompts blogger Jeanne Yocum to offer up four tips on how to successfully change the direction of your small business.
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Tips on how to navigate the tricky small business borrowing environment

If you're looking to borrow money for your small business, you'll want to read these four tips for doing it smartly in today's tough borrowing environment, writes blogger Jeanne Yocum.
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Defining success for your small business

Blogger Mark Auberbach writes about defining success for your small business and provides tips on making New Year's resolutions to help you reach your goals in 2013.
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Good small business reads #26: Year-end tax moves, how to negotiate, and advice on employee bonuses

This issue of "Good Small Business Reads" includes links to articles on year-end tax tips, negotiating skills, achieving work/life balance and how to make employees happy.
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Want to increase the odds of innovation success? Eliminate silos in your small business

Even small businesses can have silos that impede innovation, writes blogger Laurie Breitner. Here are her ideas for eliminating this problem.
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3 tips for retaining customers after relocating your small business

If you're moving your small business, it's important to think about how you're going to retain your current customers. Here are three tips on how to do so.
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Small Business Saturday survey reveals great expectations

An inaugural survey of small business owners’ attitudes about and plans for Small Business Saturday has just been released. Read on to find out what they’re thinking here.
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How to make your presentations great…and why it matters

Blogger Karen Utgoff rounds up some great resources to help us all do a better job with our presentations. Lots to think about the next time you're getting ready to present.
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New collaboration tool can improve efficiency and communication in your small business

Blogger Jeanne Yocum writes about a new cloud-based collaboration tool that is perfect for small businesses.
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The Self-Employment Survival Guide can help you succeed. Learn all about it here.

Self-Employment Survival Guide book cover