Leadership communications: Do people really know what you’re asking them to do?

It is vitally important for people working together to have a shared language – words that everyone knows specifically how to define. If you’re frequently frustrated by the results your people are achieving, a lack of a share language may well be at the root of the problem.
Read more

Hiring etiquette: What message does your process send to job candidates?

As hiring picks up, companies, including small businesses, need to make sure their poor hiring etiquette is not damaging their reputations.
Read more

A humble leader does not hesitate to admit momentary stupidity

A good leader is also a humble leader and is willing to admit when they've had a bad idea.
Read more

Extending the “buy local” message: Let’s include B2B services as well

It’s high time the “buy local” message is extended well beyond farm stands, restaurants and retail businesses to include B2B services as well.
Read more

Good small biz reads #10: Find your point of difference, raising dough, and doing a good job with your business writing

As we launch into May, it’s time for another edition of good small biz reads, in which I share three of the best articles I’ve found in the past month to help guide small business owners along the path to success.
Read more

Continuous learning is essential for small business owners

Any small business owner who doesn’t embrace continuous learning runs the risk of having his/her business stagnate and fall behind the times. Fortunately, these days there are more inexpensive resources than ever before for learning new information that will help you grow your business.
Read more

SWOT: Connect the dots to a better future for your small business

We see identifying strengths, weaknesses, opportunities and threats (SWOT) as only the beginning. If you stop there, you haven’t connected the dots to day-to-day actions.
Read more

More on messaging: Talk benefits vs. features

Here's a very common mistake small business owners make when they communicate about their products or services. That is talking about features instead of focusing on benefits.
Read more

Opportunities and threats: What’s in store for your company?

Here are three fundamental challenges that many companies face when identifying and assessing opportunities and threats.
Read more

Message guide: A tool every small business can use

Having a good elevator speech is important. Here's a tool that can help you figure yours out.
Read more

The Self-Employment Survival Guide can help you succeed. Learn all about it here.

Self-Employment Survival Guide book cover