4 customer service facts you should keep in mind to generate more revenue
Jasmine Williams writes about four key ways you can improve the customer service your small business provides.
Posts tagged active listening
Leadership communication, lesson 3: Personal roadblocks to effective communication
Blogger Jeanne Yocum writes about three common problems that interfere with good leadership communications for small business owners.
Leadership communications, lesson 1: Six reasons why you need to be a good communicator
Blogger Jeanne Yocum talks about six reasons why small business owners need to master leadership communications.
Do you dread doing performance reviews? Try these steps for better results
Blogger Laurie Breitner writes about ways to lower the tension level when conducting an employee performance review and thereby produce better outcomes for you and your employees.
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Learn How to Succeed at Self-Employment
Author Jeanne Yocum, creator of SucceedinginSmallBusiness.com, has written an insightful guide to help you succeed at self-employment. Learn more about The Self-Employment Survival Guide: Proven Strategies to Succeed as Your Own Boss and download the first chapter for free.
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