Posts tagged active listening

4 customer service facts you should keep in mind to generate more revenue

Jasmine Williams writes about four key ways you can improve the customer service your small business provides.

Leadership communication, lesson 3: Personal roadblocks to effective communication

Blogger Jeanne Yocum writes about three common problems that interfere with good leadership communications for small business owners.

Leadership communications, lesson 1: Six reasons why you need to be a good communicator

Blogger Jeanne Yocum talks about six reasons why small business owners need to master leadership communications.

Do you dread doing performance reviews? Try these steps for better results

Blogger Laurie Breitner writes about ways to lower the tension level when conducting an employee performance review and thereby produce better outcomes for you and your employees.

The Self-Employment Survival Guide can help you succeed. Learn all about it here.

Self-Employment Survival Guide book cover