Posts tagged bad customer service

What is the best gift you can give your customers in 2015?

Providing poor customer service costs U.S. businesses $83 billion a year, writes blogger Jeanne Yocum. Make sure your small business isn’t part of this gigantic number by focusing on providing superior customer service in 2015.

Good small business reads #35: Be a better leader, increase your productivity, and reward customers – plus a new feature

This month’s issue of Good Small Business Reads covers leadership, customer service, how to increase your productivity and brings a new feature – an infographic.

The Self-Employment Survival Guide can help you succeed. Learn all about it here.

Self-Employment Survival Guide book cover