First impressions: The importance of responding effectively to incoming calls and emails
Mark G. Auerbach discusses the importance of responding effectively and promptly to incoming calls and emails from customers or clients.
Mark G. Auerbach discusses the importance of responding effectively and promptly to incoming calls and emails from customers or clients.
Henry Brown writes about how to make sure you enter a business meeting on the right foot.
Henry Brown writes about the elements of making a good first impression on clients or customers.
Blogger Mark Auerbach talks about the critical importance of practicing good manners in business settings and provides resources for polishing up on your etiquette.
Blogger Mark Auerbach points out the importance of saying thank you when someone does your small business a good turn.