Handling disasters with a sensible entrepreneurial head
Henry Brown offers advice on how to plan for a crisis in your business and how to bounce back if disaster occurs.
Henry Brown offers advice on how to plan for a crisis in your business and how to bounce back if disaster occurs.
Heather Redding suggests ways to strengthen customer loyalty in a crisis such as the COVID-19 pandemic.
Small business blogger Jeanne Yocum advises that an ounce of crisis prevention can go a long way toward avoiding a crisis that will damage the reputation of your small business
Guest poster Henry Brown explains the elements of a good emergency plan that small businesses should have in place in case a disaster strikes.
In my experience, small business owners tend to ignore the possibility of a disaster befalling their company. They don’t contemplate, much less plan for, the type of disaster that many business owners are now experiencing here in Western Massachusetts.
Here’s advice on how to deal with the media if a newsworthy crisis hits your small business.
Bad news can hit even the best of companies. Natural disasters, for example, can happen to any organization. Good communication with internal and external audiences during a crisis is crucial to maintaining your company’s most hard-earned asset—its good name.