How to make your customers feel comfortable with your business
Henry Brown offers ideas on how to provide a good customer experience that helps people feel comfortable with your business.
Posts tagged customer experience
Providing proper customer service to your online shoppers
Henry Brown suggests key ways to keep your online shoppers happy and coming back.
How to make your small business more user-centric
Lexie Lu suggests ways to make your small business more customer-centric.
4 ways small business owners can benefit from artificial intelligence
Chloe Smith explains how artificial intelligence can support the success of your small business.
Customer service & retail 101: Infographic
Running a retail store is hard these days; this infographic explains how to assure your customer service is the very best.
Customers are your lifeblood; make them feel like it
Blogger Henry Brown writes about the importance of building a good customer experience and gives tips on how to do that.
Your marketing and sales: New and improved for 2014
Blogger Karen Utgoff offers ideas on how to polish up your small business marketing for the coming year.
How would your employees describe the culture of your small business?
Blogger Jeanne Yocum points out that even the smallest of companies have a culture that affects employees and customers. Small business owners need to pay attention to what type of culture they are fostering.
Systematic delightfulness: define and deliver a great customer experience
Blogger Karen Utgoff writes that just saying you want to provide outstanding customer service isn’t enough; you have to have systems in place to support that goal.
Appalling, all right, or amazing…What is the customer experience at your small business?
Blogger Karen Utgoff offers tips on how to make sure you are offering customers a truly exceptional experience when they interact with your small business.
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Learn How to Succeed at Self-Employment
Author Jeanne Yocum, creator of SucceedinginSmallBusiness.com, has written an insightful guide to help you succeed at self-employment. Learn more about The Self-Employment Survival Guide: Proven Strategies to Succeed as Your Own Boss and download the first chapter for free.
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