Posts tagged customer feedback

How business intelligence can help you sell more

Henry Brown discusses the ways you can gather business intelligence to use in your small business.

Your mature small manufacturing business needs to change? Advice from an expert

Follow these steps to take your mature small manufacturing business to a new level.

So someone is insulting your business online

Blogger Henry Brown advises small business owners on how to handle negative online customer comments.

Why your mailing list is still crucial for small business success

Guest blogger Henry Brown reminds us that having a strong customer mailing list still has value when it comes to promoting your small business.

Bridging the digital divide: Bringing technology into the workplace, Part I

Guest poster Leandra Williams provides three key tips for how your small business can use the Internet wisely to attract new customers.

How important is customer satisfaction in your small business?

Blogger Laurie Breitner shares five tips on how small businesses can make sure their customer service produces customer satisfaction.

Smart small business owners ask their customers for more than orders

Blogger Karen Utgoff writes about five areas of business where getting input from your customers can be valuable for a small business.

The Self-Employment Survival Guide can help you succeed. Learn all about it here.

Self-Employment Survival Guide book cover