Posts tagged customer retention

What small businesses need to know in 2023

Henry Brown discusses some important trends that small business owners need to keep on top of in 2023.

Remember me: How to ensure your brand remains at the forefront of your customers’ minds

Henry Brown offers ideas on how to make sure your customers return again and again to your small business.

Developing high retention web content for your business

Henry Brown offers advice on how to create web content that draws in and holds customers and potential customers.

Key steps to finding and retaining customers

Henry Brown suggests ways to attract and retain customers for your small business.

5 ways to generate repeat business in 2019

Michelle Deery explains ways you can encourage repeat business for your e-commerce site.

Use these strategies to retain more customers

Henry Brown writes about the importance of retaining existing customers and offers ways to do just that.

6 ways to retain your small business customers

Henry Brown suggests six ways you can improve customer retention in your small business.

Lifelong tips to increase your customer retention rate

Guest poster Monica Mihu writes about the importance of retaining good customers and gives tips on how to do this.

Simple steps to improve your small business’s bottom line

Guest poster Henry Brown suggests ways for small business owners to increase profits without the expense of attracting new customers.

Customer service: Response to a mistake determines whether you keep the customer

How you respond to mistakes in customer service determines whether that customer forgives the error and remains your customer or takes their business elsewhere.

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