Posts tagged customer retention

5 ways to generate repeat business in 2019

Michelle Deery explains ways you can encourage repeat business for your e-commerce site.

Use these strategies to retain more customers

Henry Brown writes about the importance of retaining existing customers and offers ways to do just that.

6 ways to retain your small business customers

Henry Brown suggests six ways you can improve customer retention in your small business.

Lifelong tips to increase your customer retention rate

Guest poster Monica Mihu writes about the importance of retaining good customers and gives tips on how to do this.

Simple steps to improve your small business’s bottom line

Guest poster Henry Brown suggests ways for small business owners to increase profits without the expense of attracting new customers.

Customer service: Response to a mistake determines whether you keep the customer

How you respond to mistakes in customer service determines whether that customer forgives the error and remains your customer or takes their business elsewhere.

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