Posts tagged customer service tips

First impressions matter

Mark G. Auerbach discusses the importance of making a good first impression on potential and returning customers.

4 ways your small business can deliver great customer service

Henry Brown offers tips on how you can improve customer service to impress and retain customers for your small business.

Why excellent customer service is an integral part of your small business success

Henry Brown writes about the importance of customer service and points to three ways you can improve it in your small business.

Is your customer service lacking? This can’t continue

Henry Brown suggests ways you can improve the customer service in your small business, which is a key element of success.

When your customer service isn’t serving your customers

Henry Brown writes about common customer service pitfalls and how to overcome them.

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Self-Employment Survival Guide book cover