First impressions matter
Mark G. Auerbach discusses the importance of making a good first impression on potential and returning customers.
Mark G. Auerbach discusses the importance of making a good first impression on potential and returning customers.
Henry Brown offers tips on how you can improve customer service to impress and retain customers for your small business.
Henry Brown writes about the importance of customer service and points to three ways you can improve it in your small business.
Henry Brown suggests ways you can improve the customer service in your small business, which is a key element of success.
Henry Brown writes about common customer service pitfalls and how to overcome them.