Posts tagged dealing with customer complaints

Customer service: Handling complaints well is important

Mark G. Auerbach offers important advice on how to handle customer complaints and why it matters.

Is the customer always right? Let’s explore

Henry Brown discusses whether the age-old advice that the customer is always right still applies.

4 customer service facts you should keep in mind to generate more revenue

Jasmine Williams writes about four key ways you can improve the customer service your small business provides.

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