Posts tagged how to improve customer service

Why excellent customer service is an integral part of your small business success

Henry Brown writes about the importance of customer service and points to three ways you can improve it in your small business.

Is your customer service lacking? This can’t continue

Henry Brown suggests ways you can improve the customer service in your small business, which is a key element of success.

Time for a customer service refresh in your small business?

Michelle van Schouwen advises that it might be time for many small business owners to take a fresh look at customer service during a time when employees are stressed by the pandemic.

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Self-Employment Survival Guide book cover