Posts tagged listening to customers

Using listening skills to keep customers satisfied (infographic)

Ray Alonzo offers advice on how to develop listening skills that will help your customer relations efforts in your small business.

The tricky part: Deciding how you’ll solve customers’ post-sale problems

Michelle Deery provides excellent advice on how to respond when a customer of your small business has a problem after the sale.

The Self-Employment Survival Guide can help you succeed. Learn all about it here.

Self-Employment Survival Guide book cover