Using listening skills to keep customers satisfied (infographic)
Ray Alonzo offers advice on how to develop listening skills that will help your customer relations efforts in your small business.
Posts tagged listening to customers
The tricky part: Deciding how you’ll solve customers’ post-sale problems
Michelle Deery provides excellent advice on how to respond when a customer of your small business has a problem after the sale.
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Learn How to Succeed at Self-Employment
Author Jeanne Yocum, creator of SucceedinginSmallBusiness.com, has written an insightful guide to help you succeed at self-employment. Learn more about The Self-Employment Survival Guide: Proven Strategies to Succeed as Your Own Boss and download the first chapter for free.
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