Posts tagged customer communications

How to make your customers feel comfortable with your business

Henry Brown offers ideas on how to provide a good customer experience that helps people feel comfortable with your business.

So someone is insulting your business online

Blogger Henry Brown advises small business owners on how to handle negative online customer comments.

Lifelong tips to increase your customer retention rate

Guest poster Monica Mihu writes about the importance of retaining good customers and gives tips on how to do this.

The Self-Employment Survival Guide can help you succeed. Learn all about it here.

Self-Employment Survival Guide book cover