James Daniels highlights several mistakes commonly made by small business owners and offers ideas on how to avoid them.
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Common small business mistakes to avoid
When the customer is wrong
Michelle van Schouwen offers advice on how to handle bad customer behavior, which has increased dramatically during the pandemic.
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First impressions: The importance of responding effectively to incoming calls and emails
Mark G. Auerbach discusses the importance of responding effectively and promptly to incoming calls and emails from customers or clients.
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Conflict management: How to effectively mediate
Reggie Moore offers advice on how to resolve workplace conflicts.
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Designing a smoother supply chain process
Henry Brown offers ideas on how to make your small business supply chain run more efficiently.
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Learn How to Succeed at Self-Employment
Author Jeanne Yocum, creator of SucceedinginSmallBusiness.com, has written a new guide that will help you succeed at self-employment. Learn more about The Self-Employment Survival Guide: Proven Strategies to Succeed as Your Own Boss and download the first chapter for free.
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