Posts belonging to Category Operations

Project management tools to make work simpler

Check out Basecamp and Dropbox, two project management tools that can help make your small business team more efficient and effective.

Workplace conflict: 8 tips for cooling things off

Create an atmosphere that encourages employees to speak out respectfully, acknowledge one another’s perspectives and seek resolution.

Reflections and resolutions for a successful new fiscal year

These four questions are designed to structure your annual business review and to give you a foundation to spot challenges, points of pride, and opportunities.

When trouble hits, know how to deal with the media

Here’s advice on how to deal with the media if a newsworthy crisis hits your small business.

Good reads issue #6: Keeping clients happy, travel policies, and important advice on improving your corporate culture

This month’s great reads shares three interesting articles of interest to small business owners.

Hiring a salesperson: Is your company ready?

Hiring sales staff can have a tremendously positive impact on company performance; but is your company ready to take this big step?

Could an advisory board help you grow your business?

In growing their businesses, small and mid-sized business owners often grapple with issues that are outside their field of expertise or not part of their prior experience. Where to turn for thoughtful advice is always a challenge. This dilemma prompts many business owners to form an advisory board – a group of people who come […]

Are your employees happy or just hanging in?

When was the last time you checked in on your employees’ level of satisfaction?

Employee performance: Do the incentives you provide produce the behavior you want?

What are your employees incentivized to do? Do those incentives match your business mission and your strategic goals? If companies like FedEx and Xerox can make mistakes in this key area, which Munger refers to as under-recognition of the power of incentives, perhaps you are too.

Crisis communications planning protects your biggest asset

Bad news can hit even the best of companies. Natural disasters, for example, can happen to any organization. Good communication with internal and external audiences during a crisis is crucial to maintaining your company’s most hard-earned asset—its good name.

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Self-Employment Survival Guide book cover