Viva les independents! Survey shows ranks of independent workers continues to grow
Blogger Jeanne Yocum reports on a new survey that shows more Americans are working independently, a trend that is reshaping the workforce and work life in America.
Posts belonging to Category Small business
Small business owners and solopreneurs: Embrace opportunities to stretch yourself
Blogger Jeanne Yocum advises stepping out of your comfort zone and stretching yourself when it comes to embracing new business opportunities that come your way. But don’t stretch yourself in a way that defies credibility!
Having matching cultures is critical when choosing strategic partners
Blogger Jeanne Yocum writes about the importance of doing due diligence on the culture of a small business or solopreneur when you’re thinking of partnering.
Good small business reads #30: Advice on hiring, websites, media interviews and more
Blogger Jeanne Yocum brings you this month’s issue of “Good Small Business Reads.”
Sun Tzu and small business
Guest poster Bryan Clayton writes that small business owners can gain a competitive advantage by following the ancient wisdom of Sun Tzu.
Systematic delightfulness: define and deliver a great customer experience
Blogger Karen Utgoff writes that just saying you want to provide outstanding customer service isn’t enough; you have to have systems in place to support that goal.
The challenges of moving a small business: Getting connected
Blogger Jeanne Yocum writes about the importance of doing advance research about such details as phone service before moving your small business.
Are you empowering employees to do right by your customers?
Blogger Jeanne Yocum asks if your customer service policies and procedures and your overall culture are creating great employees or abysmal ones.
Whatever happened to class? Be sure your small business observes good business etiquette
Blogger Mark Auerbach points out the importance of saying thank you when someone does your small business a good turn.
Appalling, all right, or amazing…What is the customer experience at your small business?
Blogger Karen Utgoff offers tips on how to make sure you are offering customers a truly exceptional experience when they interact with your small business.
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Learn How to Succeed at Self-Employment
Author Jeanne Yocum, creator of SucceedinginSmallBusiness.com, has written an insightful guide to help you succeed at self-employment. Learn more about The Self-Employment Survival Guide: Proven Strategies to Succeed as Your Own Boss and download the first chapter for free.
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