Articles from March 2019

4 customer service facts you should keep in mind to generate more revenue

Jasmine Williams writes about four key ways you can improve the customer service your small business provides.

How to protect small business finances through the good and the bad

Meghan Belnap discusses key steps to take to protect your small business finances.

Advance your business through public speaking

Michelle van Schouwen explains how public speaking can help you build your small business.

Why you need to build trust before you start selling in your business & how to do it

Henry Brown writes about the importance of building trust before you start your sales pitch to customers.

How to make customer satisfaction surveys work for your small business (infographic)

This infographic will help you put together an effective customer satisfaction survey for your small business.

Major mistakes that can ruin productivity in your small business

Henry Brown points to 10 mistakes that can greatly impede the productivity of your small business.

Sensible spending decisions for your business profits

Henry Brown suggests the best places to reinvest profits in your small business.

How retail businesses can go the extra mile

Henry Brown discusses what retail shop owners can do to compete better with online shopping.

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