Posts belonging to Category Customer service

How can companies gauge the impact of a pandemic?

Katie Tejada offers advice on how to mitigate the effects of the pandemic on your small business going forward in 2021.

Ways to connect with your target customer

Steve Conway suggests ways you can connect with target customers to keep drawing them back to your small business.

Encourage your employees to think green

Evelyn James points to ways you can build an eco-friendly business by encouraging your employees to think green.

4 services to consider outsourcing as your retail business begins to flourish

Noah Rue discusses four services that owners of retail businesses should consider outsourcing to support growth.

How to market your small business

Steph King discusses how to develop a good small business marketing strategy and plan.

Mobile marketing ideas to reach new local customers

Jasmine Williams offers ideas on how to use mobile marketing to attract more local customers to your small business.

Moving from “not close enough” to “sale closed” with expert retail sales training advice

Reggie Moore offers tips on how to convert customer interest into more sales at your retail shop.

What does your small business need to do now in light of COVID-19?

Henry Brown offers advice on how to keep your small business on track as the pandemic continues.

Rewriting your business story to build small business loyalty

Henry Brown discusses ways to share your business story with customers to increase loyalty.

Five benefits of upgrading your business’ security

James Daniels points out five good reasons to increase the cybersecurity of your small business.

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