Posts belonging to Category Customer service

Tips to boost the online appearance of your small business

Alex Williams offers tips on how to make sure your website and social media efforts pay off for your small business.

Observe and empathize to know your clients

Michelle van Schouwen discusses how knowing what makes your clients tick supports the success of your small business.

Why technology can’t always save a failing business

Henry Brown explains why having technology is not enough to assure that your small business succeeds.

How augmented reality (AR) can help small businesses

Hannah Thomas enumerates the ways augmented reality technology can benefit small businesses.

Stand out from the competition with these small business success secrets

Henry Brown offers advice on four key areas of your small business where you can make strides against the competition.

Think crisis prevention instead of crisis reaction to protect your small business

Small business blogger Jeanne Yocum advises that an ounce of crisis prevention can go a long way toward avoiding a crisis that will damage the reputation of your small business

How can tech help small retailers grow revenue?

Guest poster Emma Miller writes about four ways small retailers can use technology to keep up with big competitors.

5 ways growth hacking can skyrocket sales

Raul Harman explains five ways to increase online sales by adopting proven growth hacking strategies.

Website mistakes that keep customers away

Blogger Henry Brown discusses six website flaws that can turn off potential customers of your small business.

How to blend the online and in-store experience

This infographic explains how to integrate your store’s online and in-store experience to draw in more customers.

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