Posts belonging to Category Customer service

5 effective ways to stay connected and productive while social distancing

Emma Worden suggests five ways to improve the productivity of your virtual team while maintaining social distancing during the pandemic.

5 tools you didn’t realize your small business needs

Regina Thomas suggests five digital tools that can support the success of any small business.

How to get your small business back on track and thriving

Samantha Higgins suggests five strategies to help your small business recover from a downturn.

Providing proper customer service to your online shoppers

Henry Brown suggests key ways to keep your online shoppers happy and coming back.

Why your small business needs a SaaS CRM solution

Michael Deane explains how SaaS CRM can support the success of your small business.

How small businesses can best use AI in 2020

Brooke Chaplan explains how artificial intelligence can help your small business.

How to grow customer loyalty during a crisis

Heather Redding suggests ways to strengthen customer loyalty in a crisis such as the COVID-19 pandemic.

4 ways small businesses can avoid being hit by a second COVID-19 wave

Brooke Chaplan suggests four ways small business owners can reduce the risk of being taken under by a second wave of COVID-19.

Why a strong supply chain is crucial to small business success

Henry Brown explains the five steps of establishing an effective supply chain for your small business.

How to ensure your business stays afloat during trying times

Warren Foster suggests ways your small business can respond effectively to the coronavirus pandemic.

The Self-Employment Survival Guide can help you succeed. Learn all about it here.

Self-Employment Survival Guide book cover