Posts belonging to Category Customer service

4 steps every company should take to stay relevant in their marketing

Meghan Belnap writes about four things your small business can do to make sure your marketing is always on target and working effectively.

Rolling with the punches: Reshaping your small business to fit the new normal

Mark G. Auerbach discusses how to shift your small business to find new income sources during the pandemic.

What sneaky pitfalls are ruining your customers’ experience?

Katie Tejada suggests ways to improve the customer experience of your small business.

5 updates to make to keep your small business feeling fresh

Samantha Higgins suggests five ways to make sure your small business is up to date and running at its most efficient.

Tips for small business owners who take their operation on the road

Brooke Chaplan offers advice on how to successfully take your small business on the road.

Time for a customer service refresh in your small business?

Michelle van Schouwen advises that it might be time for many small business owners to take a fresh look at customer service during a time when employees are stressed by the pandemic.

Best services to help your small business

James Daniels discusses some essential services that will help a small business build success.

When your customer service isn’t serving your customers

Henry Brown writes about common customer service pitfalls and how to overcome them.

4 simple ways to ramp up sales for your small business

Regina Thomas suggests ways to quickly rebuild sales once you re-open your small business.

Delivery options for your home business

Henry Brown explains delivery options for home-based businesses.

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Self-Employment Survival Guide book cover