Posts belonging to Category Customer service

Relocating your business? Don’t forget these 5 things

Dixie Somers offers advice to small business owners who are considering moving to a new location.

First impressions matter

Mark G. Auerbach discusses the importance of making a good first impression on potential and returning customers.

Overcoming the challenges of B2B companies

Henry Brown discusses how to overcome common challenges that B2B companies face.

Building a unique business identity: 6 things that can turn the tide

Henry Brown offers ideas on how to build a strong company image for your small business.

The benefits of protecting your small business against cybersecurity threats

Henry Brown explains the benefits small businesses gain from investing in good cybersecurity.

Key ways to make your small business more transparent

Robert Hall presents an infographic with fresh ideas on how to make your small business more transparent to customers and employees.

5 necessary renovations to bring back customers

Lizzie Weakley points out five areas where small business owners need to make sure their business location looks good and is up to date.

Effective marketing tactics to build a lucrative business

Henry Brown offers marketing advice for small business owners.

How your small business can increase customer satisfaction

Sierra Powell offers ideas on how to increase customer satisfaction in your small business.

The importance of a balanced inventory management system (infographic)

Mariana Vieth explains why good inventory management is important and offers tips on how to make sure your small business is performing this important function successfully.

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Self-Employment Survival Guide book cover