Posts belonging to Category Customer service

How to make meetings a success before they even start

Henry Brown writes about how to make sure you enter a business meeting on the right foot.

Ensure efficiency from your remote workers

Henry Brown writes about factors you must master if you’re hiring remote workers to grow your small business.

Takeaways from a consummate sales professional

Michelle van Schouwen’s shares insights into relationship sales that she gained from a recent experience with a talented Realtor.

Increase online sales by decreasing shopping cart abandonment (infographic)

This infographic provides data on online shopping cart abandonment plus tips on how to solve this problem for your small business.

How to develop a multilingual content marketing strategy

If you want to market your products around the globe, guest poster Endri Hasanaj recommends you take these steps.

The click-to-call option: Why phone calls are back in vogue

This infographic shows why small business owners should consider adding a click-to-call option to their websites.

Here’s how small businesses can compete with big brands

Nirdesh Singh explains how small businesses can compete against big brand companies.

6 ways you can engage with your audience online

Here are six ways you can improve customer engagement with your small business website.

Customer service & retail 101: Infographic

Running a retail store is hard these days; this infographic explains how to assure your customer service is the very best.

5 lessons to learn from failing businesses

Leila Dorari talks about 5 reasons start-up businesses fail and how you can avoid this fate with your small business.

The Self-Employment Survival Guide can help you succeed. Learn all about it here.

Self-Employment Survival Guide book cover