Posts belonging to Category Customer service

Customer service & retail 101: Infographic

Running a retail store is hard these days; this infographic explains how to assure your customer service is the very best.

5 lessons to learn from failing businesses

Leila Dorari talks about 5 reasons start-up businesses fail and how you can avoid this fate with your small business.

Infographic: Improve ecommerce conversion rates

This infographic has 20 tips to help you increase the number of customers who buy from your ecommerce site.

How to scale customer service without hiring new personnel

Need to improve your customer service but can’t afford to hire more staff? Live chat on your website might be the answer.

9 in 10 small businesses fail, but why?

Blogger Henry Brown points to five common reasons that many small businesses fail. Avoid these in your new company.

7 traits of successful small businesses

Guest poster Jen McKenzie identifies seven key factors that will build success into your small business.

Tips to boost the online appearance of your small business

Alex Williams offers tips on how to make sure your website and social media efforts pay off for your small business.

Observe and empathize to know your clients

Michelle van Schouwen discusses how knowing what makes your clients tick supports the success of your small business.

Why technology can’t always save a failing business

Henry Brown explains why having technology is not enough to assure that your small business succeeds.

How augmented reality (AR) can help small businesses

Hannah Thomas enumerates the ways augmented reality technology can benefit small businesses.

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