Posts belonging to Category Leadership

Employee performance: Do the incentives you provide produce the behavior you want?

What are your employees incentivized to do? Do those incentives match your business mission and your strategic goals? If companies like FedEx and Xerox can make mistakes in this key area, which Munger refers to as under-recognition of the power of incentives, perhaps you are too.

Crisis communications planning protects your biggest asset

Bad news can hit even the best of companies. Natural disasters, for example, can happen to any organization. Good communication with internal and external audiences during a crisis is crucial to maintaining your company’s most hard-earned asset—its good name.

CPSI: A great training ground for innovation

Back in the mid-90s, a client, Katherine Catlin of the Catlin & Cookman Group, and a friend, Kathy Leydon-Conway, both suggested I might enjoy attending the Creative Problem Solving Institute, the oldest and longest running conference dedicated to the teaching and practice of creative skills. They were both veterans of the conference and thought I’d […]

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