Blogger Jeanne Yocum writes about the importance of doing advance research about such details as phone service before moving your small business.
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The challenges of moving a small business: Getting connected
Are you empowering employees to do right by your customers?
Blogger Jeanne Yocum asks if your customer service policies and procedures and your overall culture are creating great employees or abysmal ones.
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Whatever happened to class? Be sure your small business observes good business etiquette
Blogger Mark Auerbach points out the importance of saying thank you when someone does your small business a good turn.
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Appalling, all right, or amazing…What is the customer experience at your small business?
Blogger Karen Utgoff offers tips on how to make sure you are offering customers a truly exceptional experience when they interact with your small business.
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Four rules to live by when a small business is all in the family
Running a family-owned small business has special challenges. Here blogger Mark Auerbach provides sage advice from people who have successfully overcome those challenges.
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Good small business reads #29: How to hire, manage fast growth, and get money out of late-payers
In the July issue of "Good Small Business Reads," blogger Jeanne Yocum recommends three articles that will help you address common small business issues: late payers, how to hire, and managing rapid growth.
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Four tips for putting your business plan to work for your small business
Blogger Karen Utgoff explains how you can turn your business plan into a highly effective management tool to support the growth of your small business.
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Your hourly rate is killing your business: 5 steps to escape it
Guest poster Donald Cowper provides valuable advice on how independent contractors can earn more by avoiding the trap of pricing their work based on hourly rates.
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How to choose a graphic designer for your small business
Blogger Mark Auerbach writes about the importance of finding a good graphic designer for your small business and gives some tips on how to go about it.
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Learn How to Succeed at Self-Employment
Author Jeanne Yocum, creator of SucceedinginSmallBusiness.com, has written an insightful guide to help you succeed at self-employment. Learn more about The Self-Employment Survival Guide: Proven Strategies to Succeed as Your Own Boss and download the first chapter for free.
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