Build a successful business with these essential procedures

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By Elena Stewart

Running a business requires the ability to don many hats, and while juggling all of those responsibilities can be overwhelming at times, you can keep things running smoothly with the right plan in place for daily operations.

It’s important to consider every aspect of your business, from customer service to supporting your employees. Finding new and innovative ways to keep your team members happy, investing in the best technologies for your needs, and remaining organized are all great practices for small business owners to utilize.

Here are a few essential procedures you can put in place to keep your business running smoothly:

Manage your social media pages well

Every small business needs to have an online presence, and social media is one of the easiest and most cost-effective ways to engage with customers. The key to using social media successfully is to manage your pages in a professional manner while creating a personable profile that helps your audience feel connected to you. This can be accomplished by sharing videos that highlight your products or services, showing off your brand identity by utilizing trends, or sharing memes that uplift your customers or make them laugh.

Use tech to your advantage

Whether you need to keep up with a social media marketing plan, manage important paperwork, or keep your website secure, there are plenty of tech tools, apps, and services that can help you stay on top of it all. Take a look at your needs and prioritize them.

Reconsider your business structure

If your business is currently operating under a structure that just isn’t working, for instance, consider making a change with an LLC, which can provide tax benefits and reduce your paperwork. You don’t have to file for the new structure yourself; simply hire a formation service that will take care of it for you, which makes the process quick, easy, and cost-effective.

Support your employees

Creating essential practices for your daily operations is crucial, but don’t forget about how you’ll manage the company culture. Providing a safe, clean, supportive work environment is extremely important if you want to hold onto your skilled employees. Not only is it a matter of creating a positive atmosphere, but it’s also imperative to give your team members the things they need to be the best versions of themselves. That might mean healthy snacks in the break room, extra paid time off, remote work options, access to mental health care, or a stipend to put toward childcare or health insurance. Showing your employees that they matter will help build a true team environment and will significantly reduce turnover, which saves you time and money.

Offer customers incentives for surveys

Surveying customers can help uncover meaningful insights for your business by providing valuable feedback on areas for improvement, customer satisfaction levels, and preferences, allowing you to make data-driven decisions and develop an effective strategy to meet and exceed customer expectations, ultimately leading to increased customer loyalty and business success. If you incentivize your customers, you can increase response rates. When considering incentives for survey participation, gift and prepaid cards can be a great option.

Create a scheduling system

A good and disciplined scheduling system is essential when running a business. By establishing clear schedules and deadlines, you can ensure that tasks are completed on time and in an efficient manner. Schedules also allow for better resource management, as projects can be easily moved around if unexpected events occur or tasks remain incomplete. Being organized and systematic with your scheduling helps you to prioritize tasks according to importance, handle multiple projects simultaneously, meet customer expectations, and manage your finances more effectively.

Support other local business owners

Not only is it important to support your employees, but it’s also a good idea to engage with other small business owners. This is a great way to network and could lead to a successful collaboration or partnership, but it also allows you to become a valuable part of your community. This creates an exchange of ideas and helps you build trust with potential customers, which in turn becomes loyalty that benefits you both.

Creating a list of the best ways to run your business is a great way to suss out what your needs are and build a plan for the future. Whether you’re looking to engage your customers on social media or offering them incentives for surveys, think about how you can bring every aspect of your business together cohesively with these thoughtful practices.


Elena Stewart is a certified life coach who specializes in the teachings of Brené Brown, Danielle LaPorte, and Marie Forleo. She successfully transitioned from the corporate world to running her own business, and she now helps others achieve their career goals and dreams.

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