Posts belonging to Category Customer service

4 services to consider outsourcing as your retail business begins to flourish

Noah Rue discusses four services that owners of retail businesses should consider outsourcing to support growth.

How to market your small business

Steph King discusses how to develop a good small business marketing strategy and plan.

Mobile marketing ideas to reach new local customers

Jasmine Williams offers ideas on how to use mobile marketing to attract more local customers to your small business.

Moving from “not close enough” to “sale closed” with expert retail sales training advice

Reggie Moore offers tips on how to convert customer interest into more sales at your retail shop.

What does your small business need to do now in light of COVID-19?

Henry Brown offers advice on how to keep your small business on track as the pandemic continues.

Rewriting your business story to build small business loyalty

Henry Brown discusses ways to share your business story with customers to increase loyalty.

Five benefits of upgrading your business’ security

James Daniels points out five good reasons to increase the cybersecurity of your small business.

The 3 essential branding lessons no one ever teaches you

Henry Brown delves into the important topic of branding for small businesses.

How can you make your new ecommerce business stand out?

Henry Brown writes about four keys to successfully building an ecommerce business.

Is it worth keeping your business premises after Covid-19?

Henry Brown suggests that small business owners think about whether they’ll need their current space when the pandemic is over.

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Self-Employment Survival Guide book cover