Small Business Success Q&A #24: Prolifix Design
Meet the folks from Prolifix Design, a Wake Forest, NC, creative agency that handled the redesign of SucceedinginSmallBusiness.com.
Posts belonging to Category Customer service
Attention to detail will pay off for your small business brand
Failing to pay attention to little details can damage the brand you’re trying to build for your small business, write blogger Jeanne Yocum.
How to exit your small business gracefully
Blogger Mark Auerbach provides great advice on the steps you need to take when you have to communicate that your business is closing.
Branding 101: What exactly is branding and why is it important to your small business?
In “Branding 101,” blogger Jeanne Yocum helps you define what branding means to your small business.
Small Business Success Q&A #23: Order in the House
In our 23rd Small Business Success Q&A, we learn the interesting back story of why Deborah Zechini started her professional organizing business and the secrets to her success.
The big “Oops” – Tips for recovering from a mistake in your small business
Blogger Mark Auerbach offers great advice on how to recover when something goes awry in your small business.
Good small business reads #35: Be a better leader, increase your productivity, and reward customers – plus a new feature
This month’s issue of Good Small Business Reads covers leadership, customer service, how to increase your productivity and brings a new feature – an infographic.
How would your employees describe the culture of your small business?
Blogger Jeanne Yocum points out that even the smallest of companies have a culture that affects employees and customers. Small business owners need to pay attention to what type of culture they are fostering.
Small business owners, do you overlook employee training?
Blogger Jeanne Yocum reports that the Food Network’s “Restaurant Stakeout” is a great primer on how NOT to run a small business, with owner after owner ignoring the need for basic employee training.
Small Business Success Q&A #20: Gazebo
Blogger Karen Utgoff interviews Judith Fine, owner of a small specialty retail shop in Northampton, Massachusetts, to find the secrets of her success in holding on in a rapidly morphing retail sector.
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Learn How to Succeed at Self-Employment
Author Jeanne Yocum, creator of SucceedinginSmallBusiness.com, has written an insightful guide to help you succeed at self-employment. Learn more about The Self-Employment Survival Guide: Proven Strategies to Succeed as Your Own Boss and download the first chapter for free.
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