Posts belonging to Category Client relations

Revamping business offerings for an unprecedented market

Michelle van Schouwen suggests questions small business owners need to consider as the pandemic causes lasting market changes.

How to improve the efficiency of your business operations

Regina Thomas suggests five ways to improve the efficiency of your small business.

You should always get paid for the work you do. No exceptions

Henry Brown offers advice about how to make sure your clients pay on time.

Why your small business needs a SaaS CRM solution

Michael Deane explains how SaaS CRM can support the success of your small business.

How small businesses can best use AI in 2020

Brooke Chaplan explains how artificial intelligence can help your small business.

How to grow customer loyalty during a crisis

Heather Redding suggests ways to strengthen customer loyalty in a crisis such as the COVID-19 pandemic.

Improving the security of your small business

Henry Brown suggests the areas in which you need to make sure you’ve protected the security of your small business.

It was an accident: Overcoming unintentional discrimination in the workplace

Anita Ginsburg writes about how to prevent unintentional discrimination in your small business and how to respond if it does occur.

What does it take to create a truly customer-focused business in 2020?

Henry Brown suggests ways to make sure your small business is customer focused in 2020.

COVID-19 coronavirus survival tips for small businesses

Michelle van Schouwen offers a wealth of ideas and resources to help your small business get through the coronavirus outbreak.

The Self-Employment Survival Guide can help you succeed. Learn all about it here.

Self-Employment Survival Guide book cover