Posts belonging to Category Customer service

Ways to build a strong connection with your customers

James Daniels offers ideas on how you can build customer loyalty for your small business.

Is it time to return to the office? (Infographic)

Henry Brown offers an infographic that can help small business owners decide on how to bring workers back to the workplace in the wake of the pandemic.

Why you should create an app for your small business

Emma Sturgis offers four reasons for why creating an app for your small business is a good idea.

Why excellent customer service is an integral part of your small business success

Henry Brown writes about the importance of customer service and points to three ways you can improve it in your small business.

How to compete with the bigger brands in your industry

James Daniels suggests ways that smaller companies can successfully compete with bigger brands.

Competing with big players: Customer retention tips for small tech businesses

Ashely Wilson suggests ways that tech companies can improve customer retention.

5 top time-saving measures for your small business

James Daniels suggests ways to save time — and money — in your small business.

How to prepare your small business for post-COVID success

James Daniels offers ideas on how to prepare your small business for success after the COVID-19 pandemic.

12 ways proper email archiving can dramatically improve your business & reduce costs

Emma Miller explains how a strong email archiving program can smooth operations and address important issues in any small business.

4 ways hosted VoIP benefits small business

Samantha Cortez discusses the benefits that hosted VoIP brings to small businesses.

The Self-Employment Survival Guide can help you succeed. Learn all about it here.

Self-Employment Survival Guide book cover