Posts belonging to Category Customer service

What are the pros and cons of running a cashless business? (Infographic)

Would your small business benefit from going cashless. Read on to find out.

5 reasons why you should launch a mobile app for your business

Ivan Serrano explains why your small business might want to have an app.

How to make your small business more user-centric

Lexie Lu suggests ways to make your small business more customer-centric.

The best solutions for handling customer complaints

Dee Hawkins offers advice on how to resolve customer complaints in your small business.

Commitment without end: The small business owner’s challenge – Part I

Michelle van Schouwen lays out the commitments you take on when you own a small business.

5 issues that require you to upgrade your hosting plan

Albert Cooper discusses five reasons you may need to upgrade your website hosting plan.

Improve your business logistics and customer loyalty with these top tips

Henry Brown writes about the need to make sure your logistics are working to keep customers of your ecommerce business satisfied.

3 ways cloud computing is impacting the small business landscape

Georgia McLintock explains three key benefits cloud computing offers to small business owners.

Keeping your mom-and-pop shop competitive (infographic)

This infographic has tips on how small retailers can compete with bigger competitors.

5 common legal issues faced by small businesses

Emma Miller writes about 5 common legal problems that can damage your small business.

The Self-Employment Survival Guide can help you succeed. Learn all about it here.

Self-Employment Survival Guide book cover