Posts belonging to Category Customer service

Getting customer hospitality right, both in person and online

Henry Brown discusses four simple things you can do to make customers feel welcome in your small business.

4 ways to make your shop interior more appealing to customers

Anica Oaks writes about four things you can make your store interior more appealing to customers.

How small businesses can manage a growing customer base

Anabelle Leland advises small business owners on how to effectively manage a growing customer base.

4 extremely cheap ways to keep customers in your store longer

Sienna Walker offers tips on how to keep customers lingering longer in your store, which should increase sales.

What are the risks of mobile payments?

Kelly Davidson lays out what small business owners need to consider when adopting mobile payment systems.

Key tips to efficiently moving your small business

Here are tips for efficiently moving your small business to a new location with the least amount of disruption.

How IoT and chatbots will transform mobile app development in 2019

Ashish Goyal discusses how the growing trends of chatbots and IoT can benefit small businesses.

5 things you should know about costs before you start a small business

Morgen Henderson points out five areas where your start-up business expenses may surprise you.

Faster, cheaper shipments in 5 steps

Henry Brown writes about five ways you can speed up order delivery to your customers.

To increase revenues, keep these 4 customer service facts in mind

Jasmine Williams writes about four ways to improve customer service and thereby increase revenues in your small business.

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Self-Employment Survival Guide book cover