Use these strategies to retain more customers
Henry Brown writes about the importance of retaining existing customers and offers ways to do just that.
Posts belonging to Category Customer service
5 simple keys to small business success
Henry Brown discusses five keys to getting your small business off to a strong start.
What you need to know about using coupons to attract customers (Infographic)
This infographic shows how your small business can use coupons to drive customer purchases.
4 reasons you should invest in project management training
Rosanna Beechum writes about the benefits of providing project management training to your small business employees.
Six benefits of outsourcing work for small businesses
Henry Brown explains how small businesses can benefit from outsourcing.
How struggling with technological advancements can seriously affect your business
Leanne Thompson explains why small business owners need to improve their company’s use of IT to compete effectively.
How can small businesses improve back office efficiency?
Emma Miller advises on how to make sure your back office operations work to maximum efficiency.
Impact of chatbot development on your small business
Bhupinder Kour explains how a chatbot could help your small business improve customer service…and increase sales.
Tech trends that may help your small business
Henry Brown alerts small business owners to 5 tech trends that could help them improve operations.
Negativity can cost you 22% of business: How to maintain a positive online reputation
Hannah Whittenly offers tips on how to build a strong online reputation for your small business.
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Learn How to Succeed at Self-Employment
Author Jeanne Yocum, creator of SucceedinginSmallBusiness.com, has written an insightful guide to help you succeed at self-employment. Learn more about The Self-Employment Survival Guide: Proven Strategies to Succeed as Your Own Boss and download the first chapter for free.
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